Fraudulent iTunes Purchase
This was in my email this morning. Has not hit my bank and hopefully I caught it quickly. Makes me not want to order anything ever again.
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iPhone 5s, iOS 9
This was in my email this morning. Has not hit my bank and hopefully I caught it quickly. Makes me not want to order anything ever again.
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iPhone 5s, iOS 9
It is most likely a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple. reportphishing@apple.com
The link below has information to help identify fraudulent emails.
I Just got the same email, I'm very worried that I'm going to get charged for this. I took your advise and forwarded my email to " reportphishing@apple.com".I guess my next step is to call ITunes to make sure that I did not actually get charged for this...
You've checked your account's purchase history : See your purchase history in the iTunes Store - Apple Support ?
If it's a genuine email and it shows on your account's purchase history, and nobody else has access to your account or devices/computers (and you aren't a family organiser in family sharing), then contact iTunes Support : http://www.apple.com/support/itunes/contact/ . And change your account's password http://appleid.apple.com (after changing it : What to do after you change your Apple ID email address or password - Apple Support)
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it's a phishing attempt and you clicked on the link in the email and entered your account id and password then change your password immediately
Done. Thanks.
Thank you, this was very helpful.
HI, may i ask how you stopped this money going out? When i click the cancel link it takes me to youtube which makes me think it's not real!
You are sure that what you received was a genuine email from iTunes, not a phishing email trying to get your account and payment details - you've checked the email, and your account's purchase history, as per the links in my above reply ?
it does not show the purchase in my account when logged into it, but i received an email this morning saying an album for ronald's iPhone bought which i never did ?!!
You are sure that it was a genuine email from iTunes, not a phishing attempt trying to get your details ? Have you checked the email as above ?
this is the email if you can identify I ve never been through this This is suck
<Image Edited by Host to Remove Personal Information>
It's likely to be a phishing email, Apple Music seems to a current favourite for them - you can check it yourself using the above instructions
You may want to edit your post and remove your image as it contains your email address
Thanks ,but how do you edit a post?
I have a serious problem that I know isn't reliving to this but I need help from anyone...their is an app called racing rivals that stole 50$ from my account when I purchased an in game currency but never gave me the igc!ive waited close to a week and still no currency I emailed the company over 15times but not a single response any thing I can do about it or anything apple can do to help me get my money back from those theirs thanks...
<Image Edited by Host to Remove Personal Information>If anyone can plz try and get this cycled to apple it's a large sum of money
Fraudulent iTunes Purchase